Lost my rank

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May 15, 2019
4
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#1
So, I started playing PrimeMC back when it was at 2.0. And I haven't played since then but I paid for a king Rank. I tried checking back on my old email that I used to buy the rank but it was hacked. And I know that is really unfortunate but I had my rank on skyblock air and I have been waiting since for my rank to come back. Please help me.
 
May 30, 2018
388
74
#2
Hi there,
All ranks should have been reimbursed onto Skyblock Cloud. If you have not received the rank on there, please check it's not in /redeem in the lobby. If this doesn't work, then create a purchase support thread Here. If you have any further questions, feel free to pm me or any of the staff.

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